Shipping & Returns

In the event that you receive the incorrect item, or if your item is damaged, Thread + Butter will be happy to exchange the item or process a refund. To return an item and/or apply for a refund, please get in touch at gtobias@threadandbutter.com

. Once we receive your return, you will receive confirmation from us by email. You can then expect a refund within 7 working days. Please note that we are currently not able to offer exchanges on international orders. Customers using a third-party shipping service are responsible for the duties, taxes and shipping costs that may occur. Please note that Thread + Butter is not liable from any damages incurred from external courier and shipping services.